Frequently asked questions

What is hard water?

Hard water is water with high levels of calcium and magnesium, while soft water has much lower concentrations. Surprisingly, 85% of American households rely on hard water, which can lead to many issues. Want to learn more? Check out Understanding and Dealing with Hard Water.

How can you tell if you have hard water?

  1. White Scale Buildup: Notice crusty white deposits on your faucets and showerhead.
  2. Soap Scum Film: A filmy residue on your bathtub, shower, or sink that’s hard to scrub off.
  3. Dingy Laundry: Whites looking gray or dull, even after washing.
  4. White Spots on Dishes: Chalky spots on silverware and glasses straight from the dishwasher, caused by calcium deposits.

If you see these signs, hard water might be the culprit!

Is hard water bad for your hair?

Yes, hard water can harm your hair. The high mineral content, like calcium and magnesium, creates a film that blocks moisture from penetrating. This leaves your hair dry, brittle, and more prone to breakage. Over time, untreated hard water damage could even lead to hair thinning or loss.

Is hard water bad for your skin?

Yes, hard water can harm your skin. The minerals in hard water disrupt your skin’s natural oil balance, causing dryness, irritation, and clogged pores. Dermatologists warn that impurities like magnesium and iron can create free radicals, leading to wrinkles, fine lines, and collagen breakdown over time. Even your soap can contribute to irritation when used with hard water.

Can substances be absorbed through the skin?

Your skin absorbs the good from skincare products, but it can also take in harmful substances from your shower water. When warm water opens your pores, it makes your skin more vulnerable to these contaminants. That’s why, beyond removing hard water minerals, purifying your shower water is a must for healthier skin!

Do water softener shower heads work?

Water softener shower heads use filters to capture hard water minerals like calcium and magnesium. While they provide a solution, their effectiveness is limited. The compact size of shower heads doesn’t allow enough space for sufficient filtering agents, meaning the softening effect may not even last through a single shower.

Do shower filters work for hard water?

Shower filters can effectively remove chlorine, offering basic water purification. However, they cannot soften hard water. Many brands blur the line between purification and softening, misleading consumers. True soft water requires removing minerals like calcium and magnesium—something shower filters simply can’t do.

What is the difference between purification and softening of water?

Water purification and softening address two different concerns. Purification removes harmful substances like sediments, chemicals, disinfectants, and chlorine byproducts to make water safer for use. Softening, on the other hand, specifically removes minerals like calcium and magnesium, which cause water hardness.

While purification focuses on eliminating contaminants, softening is about reducing mineral content to protect your hair, skin, and home from the effects of hard water. Both processes play vital roles in improving water quality.

Which is better, a water softener or a water filter?

For drinking water, a filter is often enough. It removes harmful substances while retaining trace minerals beneficial to your body, making a water softener unnecessary.

For shower water, protecting your hair and skin requires both purification and softening. A filter removes contaminants, while a softener eliminates hard water minerals like calcium and magnesium. Together, they ensure the best water quality for your shower.

How to soften hard water for shower?

For a long-term solution, install a whole-house water softener to tackle hard water throughout your home.

If you’re on a budget or renting, a compact point-of-use shower softener offers an affordable and convenient way to enjoy soft water in your shower.

What’s the difference between SoftWaterCare and ShowerStick?

The ShowerStick is a portable, stylish, and compact shower water softener. However, its smaller size means it holds less resin, requiring a manual recharge every three showers. While it’s sleek in design, this frequent maintenance can be inconvenient.

SoftWaterCare, on the other hand, is larger and more efficient. It softens water for up to one to two months before needing a recharge. It also includes a pre-filter to purify water and protect the softener, offering added functionality. Plus, it’s more affordable than the ShowerStick, making it a cost-effective option.

If appearance and style are your priorities, the ShowerStick is a great choice. But if you value performance, convenience, and affordability, SoftWaterCare is the better option.

What are the advantages of the SoftWaterCare shower softening system?

Compared to Shower Filters: SoftWaterCare uniquely softens water while delivering more thorough purification.

Compared to ShowerStick: It lasts longer between recharges and features advanced purification capabilities.

Compared to Whole-House Softeners: SoftWaterCare is far more affordable and includes added water purification for extra value.

Do I need to replace the filter or softener?

Yes, regular maintenance ensures optimal performance:

  • Pre-Filter Replacement: Replace the pre-filter every 9 to 12 months, as it effectively removes harmful substances during this period.
  • Softener Maintenance: The shower water softener unit lasts up to 10 years without replacement. However, it requires recharging every 1 to 2 months, depending on water hardness and usage.

How long will it take to receive my shower water softener system?

We offer two shipping options:

Economy Shipping: Free, with delivery in 10-14 days.

Expedited Shipping: Charged by weight, with delivery in 3-7 days.

Can I get a refund if I'm not satisfied?

Absolutely! If you’re not fully satisfied with the shower water softener system within 60 days, we’ll provide a full refund—no questions asked. We’re confident you’ll love the difference soft water makes!

If you have any questions, please email us at service@softwatercare.com. We’re here to help with any concerns or special requests!

 
 

Transform Your Shower With Soft Water Care!

Enjoy Healthier Skin And Hair With Every Shower.